We are looking for a Coworking Manager for our location in Barcelona!
Our Mission 🚀
Aticco is an innovative ecosystem that promotes new disruptive Work & Life models. We bring value to our community by building connections, generating opportunities and offering the flexibility that nowadays companies require. Our main challenge is to positively impact the lives of people and organizations by promoting innovation, collaboration and fun. We believe in the power of inclusive, profitable and atypical communities.
As a rapidly expanding company there is never a shortage of opportunities, challenges and ideas in need of fast-track solutions. If you are a person who thrives in a collaborative environment, enthusiastic about start-ups and coworking, then let’s meet!
Your Own Mission ⭐️
As a member of the Community Team, your mission will be to make coworkers fall in love and stay in love with Aticco, establishing quality relationships among the members of our community and ensuring that our coworkers have the best possible experience within Aticco.
How will your day to day be? 😎
Community and Sales:
- Be the reference point at your location for all members and the spokesperson for our clients.
- Establish, develop and maintain positive business and customer relationships, with a people centric approach.
- Be responsible for the process of Account Management at your location, holding periodic one to one meetings with all your internal clients.
- Keep up to date Account Management data in our CRM and provide bi-weekly and monthly reports to upper management.
- Show and tour the space to potential customers.
- Solve issues of complexity and sudden immediacy such as members’ terminations or possible improvements or requests.
- Be in charge of the negotiation process and closing of sales opportunities.
Building management:
- Ensure that building operations and processes are running smoothly on a day to day basis.
- Maintain the vibe and organization of the space.
- Run periodic checks to oversee the status of the facilities and arrange repairs, maintenance or required updates.
- Coordinate with other in-house teams for the proper maintenance of the facilities.
- Liaise with external cleaning and security providers to adjust and improve the service offered, as well as reporting possible inefficiencies.
Team and internal processes:
- Lead and supervise the Team at your location: set the tone for the team, demand performance, drive results.
- Ensure that processes execution are achieved and respected.
- Design and implement rules, guidelines, processes to improve members’ experience and business operations in general.
- Contribute actively to the creation and presentation of content in our internal knowledge base.
- Be the point of contact between HQ and your location. Supervise the correct execution of all processes and protocols in the building so that Aticco standards of service are met at every level.
Who are we looking for? 🎯
+2 years experience in customer service, hospitality, sales, tourism industry or similar.
Experience managing people.
Organized multitasker willing to contribute to different aspects of the business.
Ability to remain positive in a high pressure environment and face complicated situations with the best attitude.
Passionate about entrepreneurship and building new relationships and networks.
Proactive and creative attitude to continuously improve and innovate for better.
High hustle quotient: willing to get your hands dirty as necessary to move fast and get things done.
Community oriented; loving the idea of Coworking, Collaborating and Co-creating.
Strong written and verbal skills both in English and Spanish.
What is it like to be part of the team? 🤗
☀️ All our buildings have rooftops or terraces where we have our breaks and get inspired outdoors... even a swimming pool to finish off a day of work!
🧘♀ At Aticco we value well-being of all kinds, that’s why we have a gym in some of our buildings, table-tennis that drives us crazy 🤩 and free wellness activities for the team, such as yoga, pilates or HIIT sessions… Mens sana in corpore sano.
🌡 In addition, the entire Aticco team is eligible for a reduced price in private health insurance.
All the water🚰 , coffee ☕ or tea🧋 that you can drink… no one judges how you get your energy! Also, being a member of the team gets you a special price in our Cantina, with a delicious breakfast and lunch offer 🤤 .
💚 As a team, we cherish the feeling of belonging and we meet once a month to celebrate our achievements and spend quality time together… we work with #goodvibes!
😎 Our #community of #Aticcoworkers is our engine, so every Thursday we can join them at the afterworks and recharge batteries for the last sprint!
The opportunity to grow 🌱 in a multicultural, equal and dynamic team, willing to generate a #positive #impact on society 🍀 .
If you like what you read and you want to know more about the team...let's meet. Coffee is on us!!